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United Utilities Group PLC
  • Introduction
    Welcome to our Annual Report 2019
    Chairman and Chief Executive Officer's review

    2018/19 highlights

    Operational highlights
    Financial highlights
  • Strategic report

    What we do

    Our water cycle
    Our work in the North West
    Our purpose and strategy
    Our marketplace
    Our competitive advantages
    Our economic regulation

    Our business plan submission for 2020-25

    Overview
    Our key test areas
    If it matters to you, it matters to us

    Our business model

    Overview
    Key resources and the impact of external drivers
    Internal drivers

    How we create value for stakeholders

    Overview
    UN sustainable development goals
    Our planning horizons

    How we measure our performance

    Overview
    Our operational KPIs
    Our financial KPIs
    Stakeholder metrics table

    Our performance in 2018/19

    Operational performance
    Financial performance

    Our risk management

    Principal risks and uncertainties
    Emerging risks and issues
    Time for a tea break
    Business insights
  • Governance
    Board of directors
    Letter from the Chairman
    Corporate governance report
    Nomination committee report
    Audit committee report
    Corporate responsibility committee report

    Remuneration committee report

    Annual statement from the remuneration committee chair
    Review of the directors' remuneration policy
    At a glance summary: executive directors' remuneration
    Directors' remuneration policy
    Annual report on remuneration
    Appendix 1: Executive directors' share plan interests
    Tax policies and objectives

    Directors' report

    Energy and carbon
    Statutory and other information
    Statement of directors' responsibilities
    s172(1) statement
  • Financial statements
    Independent auditor's report
    Consolidated income statement
    Consolidated statement of comprehensive income
    Consolidated and company statements of financial position
    Consolidated statement of changes in equity
    Company statement of changes in equity
    Consolidated and company statements of cash flows
    Guide to detailed financial statements disclosures
    Accounting policies
    Notes to the financial statements
    Notes to the financial statements - appendices
    Five-year summary - unaudited
  • Shareholder information

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United Utilities Group PLC

Haweswater House, Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP © 2019 United Utilities Group PLC

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