United Utilities is the UK’s largest listed water company.
Our purpose is to provide great service to customers and communities in the North West, creating long-term value for all of our stakeholders.
Our strategic themes
Our strategy is broken down into these three themes, which form the framework through which we create value for our stakeholders.
These strategic themes are embedded throughout this report. Our performance measurement, risk assessment and remuneration policy are all aligned to them, often to more than one of the three themes, such is the interconnectivity of what we do.
The best service to customers
At the lowest